Shipping & Returns

Returns:

Returns are eligible for in-store credit within 30 days of purchase. Returns past 30 days will not be accepted. Final sale items (any discounted items) cannot be returned or refunded. Accessories cannot be returned or refunded. If the items appear to have been worn, altered, or tags have been removed, we will not accept the item and will be returned at the customer’s expense. To complete your return, your invoice is required. Shipping charges are non-refundable. Customers are responsible for returning items. 


Please return your item to:
Ember and Co.
1419 Main Street
Rock Valley, IA 51247
Shipping:

Orders will be processed and shipped within 2 business days. Ember and Co. is not responsible for lost or stolen packages. Please contact your local USPS for help on recovery of packages reported delivered via your tracking email. 

 

Questions? Reach out to us by email!

emberandco.shop@gmail.com